Last Updated: January 2026

Good Bets Privacy Policy — How Your Data Is Collected and Protected

Your privacy matters deeply to us at Good Bets. This policy clearly outlines what data we collect, why we collect it, and how we keep it safe.

Our Commitment to Data Security

How Good Bets Protects Your Privacy

End-to-End Encryption

All your data and transactions on Good Bets are secured with AES-256 encryption. Your personal data is never stored unprotected.

No Data Selling

Your personal information is never sold or rented to third parties. There is no way for your data to leave Good Bets.

You're in Control

You can request to view, correct, or delete your data at any time. Good Bets respects your rights.

Regular security audits

Good Bets' systems are regularly audited by independent security experts. Any vulnerabilities identified are resolved promptly.

Secure Data Storage

Your data is stored on secure servers accessible only to authorised personnel. All access is logged.

Minimal Data Collection

Good Bets only collects information that is strictly necessary to operate its services. No unnecessary data is gathered.

1

Introduction

Good Bets ("we", "our") takes your privacy very seriously. This Privacy Policy explains how Good Bets collects, uses, stores, and protects your personal information.

By registering with or using Good Bets, you agree to this Privacy Policy. If you have any questions, feel free to contact us at any time.

This policy is written in Bangla so every member can understand it clearly. If any part is unclear, our support team is ready to help.

2

What Information We Collect

Good Bets collects two types of data — information you provide directly, and information collected automatically as you use the service.

Data type Example How We Collect It
Identity-related Name, date of birth, NID number Directly at Registration
Contact Information Mobile number, email Directly at Registration
Financial Information Mobile banking number, transaction history For deposits/withdrawals
Usage Data Login time, betting history Automatically
Device Information IP address, device type, OS Automatically
Cookies Data Session token, preference settings Via Browser/App

Good Bets never stores your full bank account number or card number. Mobile banking details are used solely for transaction verification.

3

Why We Collect Your Data

Good Bets collects your data for specific, legitimate purposes only. No information is collected without a clear reason.

  • To create your account and verify your identity.
  • To process deposits and withdrawals.
  • To keep betting services running smoothly and without interruption.
  • To meet legal obligations and prevent fraud.
  • To provide customer support and resolve complaints.
  • To send you promotions and offers tailored to your preferences.
  • To ensure platform security and prevent misuse.
4

How Your Data Is Used

Good Bets uses your data only for the purposes stated above. Any other use will require your separate consent.

Your betting history is analyzed solely to promote responsible betting and to serve you relevant offers based on your preferences. This analysis is never shared with third parties.

Good Bets does not share your data with any advertising company for profiling or targeted advertising purposes.

System logs and device information are used solely for security monitoring and resolving technical issues.

5

Sharing Data with Third Parties

Good Bets does not generally share your personal information with anyone. However, information may be shared in the following limited circumstances:

  • Payment Processor: Only the information necessary to complete transactions is shared with Mobile Pay, Nagad, and Rocket.
  • Legal Authority: We are required to share information with the relevant authorities when mandated by a court order or legal obligation.
  • Fraud prevention: Information may be provided to regulatory authorities in connection with financial crime investigations.
  • Service providers: Technical infrastructure providers may access limited data, but are bound by confidentiality agreements with Good Bets.

Good Bets never sells or rents your data to advertisers, data brokers, or marketing companies.

6

Cookies & Tracking

The Good Bets website and app use cookies and similar technologies to enhance the user experience and keep the platform running smoothly.

Essential Cookies

To keep your login session active and store security tokens. Disabling these may cause the site to malfunction.

Analytics Cookies

To understand which features are used most. This data is used to improve our service — not to identify individuals.

Preference cookies

To remember your language, theme, and other settings so you don't have to reconfigure them each time.

Security Cookies

To detect fraud and unusual activity. These are essential for keeping your account secure.

To disable analytics and preference cookies, adjust your browser or app settings. Please note that disabling essential cookies may cause some features to stop working.

7

Your Rights

As a Good Bets member, you have important rights over your personal information:

Right to Access Information

You can request to know what information Good Bets holds about you.

Right to Rectification

You can request corrections to inaccurate or outdated information at any time.

Right to Erasure

After closing your account, you may request that certain data be deleted.

Right to Data Portability

You can request a download of your betting history and account data.

Right to Object to Processing

You may object to your data being used for marketing purposes.

Right to Restrict Processing

In certain circumstances, you can request that the processing of your data be restricted.

To exercise any of these rights, email us at support@goodbets.app. We typically respond within 30 days.

8

Data Retention Period

Good Bets does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Data type Retention Period Reason
Account Information While account is active + 5 years Legal Obligation
Transaction History 7 years Financial Regulatory Requirement
Betting History 3 Years Dispute Resolution
Support Contact 2 Years Service Quality Assurance
Cookies Data Until end of session Ensuring effective use
Log Files 90 Days Security monitoring
9

Protection of Minors

Good Bets services are intended for users aged 18 and above. We do not knowingly collect personal information from minors.

If it is found that a minor has created an account, that account will be closed immediately and all associated data will be deleted.

If a parent or guardian believes their child is using Good Bets, please contact us immediately at support@goodbets.app.

10

Policy Changes & Contact

Good Bets reserves the right to update this Privacy Policy. For significant changes, you will be notified in advance via your registered mobile number or email. Minor updates will be reflected directly on this page, and the "Last Updated" date will change accordingly.

Continued use of Good Bets after any changes constitutes your acceptance of the updated policy.

For any privacy-related questions or requests:

support@goodbets.app
Live Chat — Available 24/7
Response time: 30 business days

Have More Questions?

Answers to members' common questions

Good Bets' VIP program has four tiers — Bronze, Silver, Gold, and Platinum — with benefits increasing at each level. Bronze members receive monthly cashback and priority support. Silver members enjoy faster withdrawal processing and exclusive promo codes. Gold members get a dedicated account manager, higher withdrawal limits, and boosted odds on select matches. Platinum members unlock the highest tier of all benefits — personalised bonuses, maximum withdrawal limits, 24/7 dedicated support, and invitations to special events. Points are earned through regular bets and deposits, which help you progress through the tiers. To learn more, Latest Promotions View page.

Good Bets offers support 24/7, seven days a week, through three main channels. First, Live Chat — click the chat icon at the bottom right of the platform; responses typically arrive within 2–5 minutes and support is available in Bangla. Second, Email — write to support@goodbets.app for detailed responses to complex queries within 24 hours. Third, our FAQ page — for common questions, Our FAQ Find answers to most issues here. For urgent transaction problems, Live Chat is the fastest way to get help.
Secure Platform

Your Data Is Safe — Join Good Bets with Confidence

Your personal data is protected with the highest level of security at Good Bets. Register with confidence and enjoy betting.

AES-256 Encryption  ·  No data selling  ·  You're in Control

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